Lost Microsoft Office Key Mac 2011

So, you have a new Mac with OSX and you’re excited to use it. But, you don’t have Microsoft Office for Mac 2011 installed on the new computer. You can find the installation disk, but how do you move the license? Believe it or not, it is actually possible to transfer Microsoft Office 2011 for Mac’s license from one machine to another – and it’s just a matter of copying a few files. So far this process has worked on every computer I have tested it on, please let me know (in the comments) if this works for you too. I’ll take you through the dead simple step-by-step process of how to do this.

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Briefly: With this process, you’ll be able to effectively transfer a valid, activated license from one OS X computer to another.
Update: It appears as though .lockfiles mentioned are purely optional. If you don’t have one (as shown in the photo below), there is no need to worry. This process works the same.
Update: Also, some of these folders are hidden, to shown them in finder on MacOS Sierra and above, use the key combination of CMD + SHIFT + .

I should note too, these files and folders are named in very similar ways. It’s easy to get tripped up. Take this process slow, move through each file one at a time, not missing anything.

On the OLD Mac:

1. Click on the desktop or make sure your Mac menu is on “Finder”

2. On the Go menu, click Computer
Double-click your hard disk icon. The default name will be Macintosh HD
Open Library, and then open LaunchDaemons.
Drag com.microsoft.office.licensing.helper.plist to an external hard disk or USB key

3. On the Go menu, click Computer.
Double-click your hard disk icon. The default name will be Macintosh HD
Open Library, and then open PrivilegedHelperTools.
Drag com.microsoft.office.licensing.helper to an external hard disk or USB key

4. On the Go menu, click Computer
Double-click your hard disk icon. The default name will be Macintosh HD
Open Library, and then open Preferences
Drag com.microsoft.office.licensing.plist to an external hard disk or USB key

On the NEW Mac:

1. Install your copy of Office 2011 on the new Mac computer
2. Click on the desktop or make sure your Mac menu is on “Finder”

3. On the Go menu, click Computer
Double-click your hard disk icon. The default name will be Macintosh HD
Open Library, and then open LaunchDaemons
Drag com.microsoft.office.licensing.helper.plist from an external hard disk or USB key. If the file exists, replace it.

4. On the Go menu, click Computer
Double-click your hard disk icon. The default name will be Macintosh HD
Open Library, and then open PrivilegedHelperTools
Drag com.microsoft.office.licensing.helper from an external hard disk or USB key. If the file exists, replace it.

5. On the Go menu, click Computer
Double-click your hard disk icon. The default name will be Macintosh HD
Open Library, and then open Preferences
Drag com.microsoft.office.licensing.plist from an external hard disk or USB key. If the file exists, replace it.

You are done. Run Microsoft Office and Enjoy!
Be sure to uninstall your copy of Office 2011 off the old computer and keep the above files available in case you need to reinstall Office 2011 Mac again. If this process doesn’t work, you’re likely going to have to call Microsoft Support.

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

While using Word for Mac one or more Toolbars are missing and cannot be added.

Cause

This behavior can be caused by one of these things:

  • The oval button in the upper-right corner of the document was clicked. This button 'toggles' display of toolbars on and off.
  • There is an issue with the Normal template in Word.
  • The toolbars or menus are modified.

Resolution

To resolve this problem, try the following methods.

Method 1: Make sure that tool bar display is not turned off

  1. In the upper-right corner of the window click the oval button.

    Note

    When this button is clicked, it hides all the toolbars. A second click causes the toolbars to be displayed.

  2. If the toolbars reappear, quit, and then restart Word to make sure that the appropriate toolbars are displayed.

If Method 1 did not resolve the problem, try Method 2.

Method 2: Reset the toolbars and menus in Word

You can reset the toolbars and menus in the Customize Toolbars and Menus option, any saved customization is removed, and all settings are reverted to the original default settings.

  1. Open Word.
  2. Go to View in the menu.
  3. Choose Toolbars.
  4. Select Customize Toolbars and Menus.
  5. Select Toolbars and Menus in the top of the Customize Toolbars and Menus window.
  6. Select the item in the list you want to reset (Menu Bar, Standard, Formatting).
  7. Click Reset.
  8. Click OK when getting prompt: 'Are you sure you want to reset the changes made..'
  9. Click OK.

Note

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When View is missing from the menu, then you can also Control Click the Standard Toolbar and go to Customize Toolbars and Menus here.

If Method 2 did not resolve the problem, try Method 3.

Method 3: Create a new Normal template Note

When a new Normal template is created, any saved customization is removed, and all settings are reverted to the original default settings.

Step 1: Quit all programs

To quit active applications, follow these steps:

  1. On the Apple menu, click Force Quit.

  2. Select an application in the 'Force Quit Applications' window.

  3. Click Force Quit.

  4. Repeat the previous steps until you quit all active applications.

Warning

When an application is force quit, any unsaved changes to open documents are not saved.

When you are finished, click the red button in the upper-left corner and proceed to Step 2.

Uninstall Microsoft Office Mac 2011

Step 2: Word 2008 and 2011: Move the Normal.dotm template file to the Trash

  1. Quit all Microsoft Office applications.
  2. On the Go menu, click Home.
  3. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Select the Application Support folder.
  5. Select the Microsoft folder.
  6. Open the Office folder.
  7. Open the User Templates folder.
  8. Move Normal.dotm to the Trash.
  9. Start Word, a new Normal.dotm template will be created when you choose Quit Word in the Word menu.

Lost Microsoft Office Product Key Mac

Note

Microsoft office for mac on linux windows 7

Lost My Microsoft Office 2011 Mac Product Key

When you had Word 2004 on your Mac previously and you now have Word 2008 or Word 2011, also check if the Word 2004 Normal file is present on the system, if so, trash this Normal template file as well.

Step 3: Word 2004: Move the Normal template file to the Trash

  1. Quit all Microsoft Office applications.
  2. On the Go menu, click Home.
  3. Select the Documents folder.
  4. Select the **Microsoft User Data **folder.
  5. Move Normal to the Trash.
  6. Start Word, a new Normal template will be created when you choose Quit Word in the Word menu.