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Your device isn't recognized by your Mac

Shop for side scrolling mouse at Best Buy. Find low everyday prices and buy online for delivery or in-store pick-up. What applications you are using the buttons and scroll wheels provide intuitive controls such as undo, redo, horizontal scrolling (great on Excel spreadsheets. Apple - Magic Mouse 2 - Space Gray. Model: MRME2LL/A. Sep 01, 2014  How To Get Momentum Scrolling On Windows, Mac, Linux. How to use the Apple Magic Mouse with a Windows XP/Vista/7/8/8. How to Adjust or Increase Mouse Scroll Wheel Speed in Linux. Sep 10, 2018  Apple Magic Mouse 2 won't scroll. The Magic Mouse Utility software that I used before enabled the scrolling effect, however the trial expired and I can't use the mouse fully anymore. I tried to install some drivers to my Windows 10 pc as well as re-connecting my mouse to.

  • Although they are kinda spendy, Apple hardware is great and I really like the buttonless, bluetooth Magic Mouse. I started using one with my Windows laptop and was surprised at the lack of info on the interwebs about getting the scrolling to work. Found some paid software for full support but, come on, it’s just a mouse driver.
  • May 13, 2016 In the left sidebar, select Mouse & Trackpad. To adjust your mouse or trackpad's double-click speed, adjust the slider shown below. To adjust your mouse or trackpad's scrolling speed, click the Trackpad Options or Mouse Options button. In the sheet that appears, use the slider to adjust the scrolling speed of your device.
  • Mar 21, 2018 Apple’s wireless Magic Mouse for desktop Macs is a truly revolutionary computer mouse. For a more premium feel to the whole experience and for increased ease of use, everything on the Magic Mouse – from clicking to scrolling – happens via touch.

Jul 21, 2018 Windows 10: Apple Magic Mouse 2 Scrolling doesn't work in Windows 10 Discus and support Apple Magic Mouse 2 Scrolling doesn't work in Windows 10 in Windows 10 Drivers and Hardware to solve the problem; I've downloaded the Bootcamp support software for Windows (Version 5.1.5769).

Follow these steps if your mouse, keyboard, or trackpad isn't recognized by your Mac.

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Make sure that your wireless mouse, keyboard, or trackpad is turned on

The Magic Mouse and Magic Mouse 2 have a slide switch on the bottom of the device. Slide the switch to turn on the device. On the Magic Mouse, the green LED briefly lights up. On the Magic Mouse 2, green coloring is visible beneath the switch.

The Magic Keyboard, Magic Keyboard with Numeric Keypad, and Magic Trackpad 2 have a slide switch on the back edge of the device. Slide the switch to turn on the device (green coloring becomes visible). Earlier Apple Wireless Keyboard models have a power button on the right side of the device. Press the button and you see a green LED on the top of the device, near the button.

When you turn these devices on, they appear as Connected in the Bluetooth section of System Preferences and in the Bluetooth menu in your menu bar. If a device doesn't appear there, make sure it's charged or replace it batteries, and make sure it's been paired with your Mac.

Make sure that your device has been set up to work with your Mac

Learn how to pair your Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, Magic Trackpad 2—and earlier models of Apple wireless devices—with your Mac.

Make sure that Bluetooth is turned on

Use your Mac notebook's built-in trackpad or a USB mouse to choose Apple () menu > System Preferences. Then select Bluetooth and make sure that Bluetooth is turned on.

Refer to the table below for more information on determining the Bluetooth status. If the Bluetooth icon doesn't appear, or if the menu bar status continues to indicate that Bluetooth is off, restart your computer and then try to turn Bluetooth on again.

Bluetooth menu iconBluetooth status
Bluetooth turned on, but there are no devices connected to the Mac. See the Make sure that your wireless mouse, keyboard, or trackpad is turned on section of this article.
Bluetooth turned on and at least one wireless device is connected.
When this icon flashes, at least one wireless device has a low battery. Click the Bluetooth icon to identify the affected device, then recharge the device or replace its batteries.
Bluetooth is off. Click the Bluetooth icon using a USB mouse or built-in trackpad and select Turn Bluetooth On.
Bluetooth is offline or unavailable. Restart your Mac. If the Bluetooth status doesn’t change, disconnect all USB devices and restart your Mac again.

Make sure that your devices are charged

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Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, and Magic Trackpad 2 have built-in rechargeable batteries. You can charge these devices by connecting them to a Mac or a USB power adapter using a Lightning to USB Cable. For the fastest battery charging performance, be sure your device is switched on when connected to the Lightning to USB Cable.

To check the battery level of these devices, click the Bluetooth icon in your Mac's menu bar, then select your device by name. If the battery level of any device is low, recharge the device. If the device isn’t showing, make sure the device is turned using the steps outlined above.

Turn the device off and on

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If your Apple wireless mouse, keyboard, or trackpad isn't recognized by your Mac after following the tips above, try turning the wireless device off, waiting a few seconds, and then turning it back on.

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Your mouse or keyboard intermittently stops responding

Follow these steps if your mouse or keyboard sometimes stops responding temporarily.

Aug 19, 2016  As anyone who uses a Mac knows, entering special characters is really easy–you just hold down a letter. How to Enable Key Repeating in macOS. Matt Klein @howtogeek August 19, 2016. Normally, on macOS, when you hold down a key, it will display a popup allowing you pick a special character if there are any assigned to that particular key. Word for Office 365 Word for Office 365 for Mac Word for the web Word 2019 Word 2019 for Mac Word 2016 Word 2013 Word 2010 Word 2016 for Mac Word for Mac 2011 Word for. Update the linked information in a Microsoft Word source document. To type a lowercase character by using a key combination that includes the Shift key, hold down the. Word 232 Shortcuts for Microsoft Word 2016 (MacOS) Platform:, mac. Hold down Shift and press the Arrow Up or Arrow Down key repeatedly. Function key shortcuts; Word 2016 for Mac uses the function keys for common commands, including Copy and Paste. For quick access to these shortcuts, you can change your Apple system. Jan 12, 2020  I just completed 5 updates to my MS office programs on my Mac Air, running Mojave. In MS word I can no longer hold down a single key, any key like eg. The letter k, and repeat that letter for the entire line or paragraph. I can in my windows 10 laptop.

Click or press a key

  • Click the mouse or trackpad or press a key on the keyboard to reconnect the device to the computer. It might take a moment for the device to respond.

Check for signal interference

  • Wireless networks that operate on 2.4GHz may cause interference. Move cordless phone base stations, microwave ovens, and other 2.4GHz electrical devices away from your Mac if you suspect interference.
  • Keep wireless devices within 10 meters (approximately 30 feet) of your Mac.
  • Avoid putting metal objects between your wireless device and your Mac.
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Your mouse doesn't scroll up or down or side to side

If you can't use your mouse to scroll through a web page or document, see Mac Basics: Multi-Touch gestures to make sure your Gestures are configured correctly. You can also try adjusting your scrolling speed preferences.

Your mouse or trackpad doesn't track as expected

Apple Wireless Mouse, Magic Mouse, and Magic Mouse 2 can be used on most smooth surfaces. If tracking issues occur, try these options:

  • Choose Apple menu > System Preferences, then select Mouse. Set the Tracking slider to adjust how fast the pointer moves as you move the mouse.
  • Try using a different surface to see if the tracking improves.
  • Turn the mouse over and inspect the sensor window. Use compressed air to gently clean the sensor window if dust or debris is present.
  • If multiple Bluetooth wireless devices are in use nearby, try turning them off one at a time to see if the issue improves. Bandwidth intensive devices can affect tracking.

Learn more about what to do if your trackpad isn't tracking correctly.

Your keyboard has one or more keys that don't respond

Use the Keyboard Viewer to test whether the keyboard keys are responding correctly when they are pressed.

  1. Choose Apple menu > System Preferences, then select Language & Region.
  2. Click the Keyboard Preferences button.
  3. Click on the Input Sources tab.
  4. Make sure that the keyboard language that you use is listed on the left side. If it's not, click and choose from the languages that appear.
  5. Select the checkbox next to Show Input menu in menu bar.
  6. Click on the Keyboard tab, then select the checkbox next to Show keyboard and emoji viewers in menu bar.
  7. Choose Show Keyboard Viewer from the Input menu in the menu bar. The Keyboard Viewer showing the keyboard layout appears on your display.
  8. Type the key on the keyboard that doesn’t respond and see if the corresponding key highlights on the Keyboard Viewer. If it does, that key is functioning correctly.

If you enable the Mouse Keys feature, many keys might not respond as you expect. Here's how to turn off Mouse Keys:

  • In OS X 10.8 or later, choose Apple menu > System Preferences. Click on Accessibility, then choose Mouse & Trackpad from the list on the left side. Then deselect the Enable Mouse Keys checkbox.
  • In OS X 10.7.5 or earlier, choose Apple menu > System Preferences. Click on Universal Access, then select the Mouse & Trackpad tab. Then select the Off button next to Mouse Keys.

If issues with keys persist, try starting up your Mac in single-user mode to see whether a software issue is causing the problem.