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Applies to: Configuration Manager (current branch)

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Your organization's IT admin uses Software Center to install applications, software updates, and upgrade Windows. This user guide explains the functionality of Software Center for users of the computer.

General notes about Software Center functionality:

• This article describes the latest features of Software Center. If your organization is using an older but still supported version of Software Center, not all features are available. For more information, contact your IT admin.

• Your IT admin may disable some aspects of Software Center. Your specific experience may vary.

How to open Software Center

For the simplest method to start Software Center on a Windows 10 computer, press Start and type Software Center. You may not need to type the entire string for Windows to find the best match.

If you navigate the Start menu, look under the Microsoft Endpoint Manager group for the Software Center icon.

Note

The Start menu path changed in version 1910. In version 1906 and earlier, the folder name is Microsoft System Center. When you update Configuration Manager to version 1910 or later, make sure to update any internal documentation that you maintain to include this new location.

Applications

Select the Applications tab to find and install applications that your IT admin deploys to you or this computer.

• All: Shows all applications that you can install
• Required: Your IT admin enforces these applications. If you uninstall one of these applications, Software Center reinstalls it.
• Filters: Your IT admin may create categories of applications. If available, select the drop-down list to filter the view to only those applications in a specific category. Select All to show all applications.
• Sort by: Rearrange the list of applications. By default this list sorts by Most recent. Recently available applications are listed with a New tag that is visible for 7 days.
• Search: Still can't find what you're looking for? Enter keywords in the Search box to find it!
• Switch the view: Select the icons to switch the view between list view and tile view. By default the applications list shows as graphic tiles.
  • Tile view: Your IT admin can customize the icons. Below each tile displays the application name, publisher, and version.
  • List view: This view displays the application icon, name, publisher, version, and status.

Install multiple applications

Install more than one application at a time instead of waiting for one to finish before starting the next. Not all applications qualify:

• The app is visible to you
• The app isn't already downloading or installed
• Your IT admin doesn't require approval to install the app

To install more than one application at a time:

1. To enter multi-select mode in the list view, select the multi-select icon in the upper right corner.
2. Select two or more apps to install by selecting the checkbox to the left of the apps in the list.
3. Select the Install Selected button.

The apps install as normal, only now in succession.

Updates

Select the Updates tab to view and install software updates that your IT admin deploys to this computer.

• All: Shows all updates that you can install
• Required: Your IT admin enforces these updates.
• Sort by: Rearrange the list of updates. By default this list sorts by Application name: A to Z.

To install updates, select Install All.

To only install specific updates, select the icon to enter multi-select mode. Check the updates to install, and then select Install Selected.

Operating Systems

Select the Operating Systems tab to view and install versions of Windows that your IT admin deploys to this computer.

• All: Shows all Windows versions that you can install
• Required: Your IT admin enforces these upgrades.
• Sort by: Rearrange the list of updates. By default this list sorts by Application name: A to Z.

Installation status

Select the Installation status tab to view the status of applications. You may see the following states:

• Installed: Software Center already installed this application on this computer.
• Downloading: Software Center is downloading the software to install on this computer.
• Failed: Software Center encountered an error in trying to install the software.
• Scheduled to install after: Shows the date and time of the device's next maintenance window to install upcoming software. Maintenance windows are defined by your IT admin.
  • The status can be seen in the All and the Upcoming tab.
  • You can install before the maintenance window time by selecting the Install Now button.

Device compliance

Select the Device compliance tab to view the compliance status of this computer.

Select Check compliance to evaluate this device's settings against the security policies defined by your IT admin.

Options

Select the Options tab to view additional settings for this computer.

Work information

Indicate the hours that you typically work. Your IT admin may schedule software installations outside your business hours. Allow at least four hours each day for system maintenance tasks. Your IT admin can still install critical applications and software updates during business hours.

• Select the drop-down lists to select the earliest and latest hours that you use this computer. By default these values are from 5 AM through 10 PM

• Select the checkbox next to the days of the week that you typically use this computer. Software Center only selects the weekdays by default.

Specify whether you regularly use this computer to do your work. Your administrator might automatically install applications or make additional applications available to primary computers.

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• Select I regularly use this computer to do my work if the computer you're using is a primary computer.

Power management

Your IT admin may set power management policies. These policies help your organization conserve electricity when this computer isn't in use.

To make this computer exempt from these policies, select the checkbox Do not apply power settings from my IT department to this computer. This setting is disabled by default; the computer applies power settings.

Computer maintenance

Specify how Software Center applies changes to software before the deadline

• Automatically install or uninstall required software and restart the computer only outside of the specified business hours: This setting is disabled by default.
• Suspend Software Center activities when my computer is in presentation mode: This setting is enabled by default.
• Sync Policy: Select this button when instructed by your IT admin. This computer checks with the servers for anything new, such as applications, software updates, or operating systems.

Custom tab in Software Center

Your IT admin might have added an additional tab to Software Center. This tab is named by your admin and leads to a web site they specify. For instance, you might have a tab called 'Help Desk' that leads to your organization's help desk web site.

When you install Microsoft Windows on your Mac, Boot Camp Assistant automatically opens the Boot Camp installer, which installs the latest Windows support software (drivers). If that doesn't happen, or you experience any of the following issues while using Windows on your Mac, follow the steps in this article.

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• Your Apple mouse, trackpad, or keyboard isn't working in Windows.
  Force Touch isn't designed to work in Windows.
• You don't hear audio from the built-in speakers of your Mac in Windows.
• The built-in microphone or camera of your Mac isn't recognized in Windows.
• One or more screen resolutions are unavailable for your display in Windows.
• You can't adjust the brightness of your built-in display in Windows.
• You have issues with Bluetooth or Wi-Fi in Windows.
• You get an alert that Apple Software Update has stopped working.
• You get a message that your PC has a driver or service that isn't ready for this version of Windows.
• Your Mac starts up to a black or blue screen after you install Windows.

If your Mac has an AMD video card and is having graphics issues in Windows, you might need to update your AMD graphics drivers instead.

Install the latest macOS updates

Before proceeding, install the latest macOS updates, which can include updates to Boot Camp.

Format a USB flash drive

To install the latest Windows support software, you need a 16GB or larger USB flash drive formatted as MS-DOS (FAT).

1. Start your Mac from macOS.
2. Plug the USB flash drive into your Mac.
3. Open Disk Utility, which is in the Utilities folder of your Applications folder.
4. Choose View > Show All Devices from the menu bar.
5. From the sidebar in Disk Utility, select your USB flash drive. (Select the drive name, not the volume name beneath it.)
   
6. Click the Erase button or tab.
7. Choose MS-DOS (FAT) as the format and Master Boot Record as the scheme.
8. Click Erase to format the drive. When done, quit Disk Utility.

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Download the Windows support software

After preparing your USB flash drive, complete these steps:

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1. Make sure that your Mac is connected to the Internet.
2. Open Boot Camp Assistant, which is in the Utilities folder of your Applications folder.
3. From the menu bar at the top of your screen, choose Action > Download Windows Support Software, then choose your USB flash drive as the save destination. When the download completes, quit Boot Camp Assistant.
   

Learn what to do if you can't download or save the Windows support software.

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Install the Windows support software

After downloading the Windows support software to your flash drive, follow these steps to install the software. (If you're attempting to resolve issues with a Bluetooth mouse or keyboard, it might be easier to use a USB mouse or keyboard until these steps are complete.)

1. Make sure that the USB flash drive is plugged into your Mac.
2. Start up your Mac in Windows.
3. From File Explorer, open the USB flash drive, then open Setup or setup.exe, which is in the WindowsSupport folder or BootCamp folder. When you're asked to allow Boot Camp to make changes to your device, click Yes.
4. Click Repair to begin installation. If you get an alert that the software hasn't passed Windows Logo testing, click Continue Anyway.
5. After installation completes, click Finish, then click Yes when you're asked to restart your Mac.

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Learn more

If you can't download or save the Windows support software:

• If the assistant says that the Windows support software could not be saved to the selected drive, or that the USB flash drive can't be used, make sure that your USB flash drive has a storage capacity of at least 16GB and is formatted correctly.
• If the assistant doesn't see your USB flash drive, click Go Back and make sure that the drive is connected directly to the USB port on your Mac—not to a display, hub, or keyboard. Disconnect and reconnect the drive, then click Continue.
• If the assistant says that it can't download the software because of a network problem, make sure that your Mac is connected to the Internet.
• Make sure that your Mac meets the system requirements to install Windows using Boot Camp.

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If a Mac feature still doesn't work after updating the Windows support software, search for your symptom on the Apple support website or Microsoft support website. Some features of your Mac aren't designed to work in Windows.